Next Friday Managerial Lab 2 course will host an open lecture by ServiceNow & Kpmg regarding IT service management processes and ServiceNow digital platform.
Massimiliano Dalporto and Giulia Pisani @KPMG/NNI, together with Nick Wickam and John Perks @ServiceNow will introduce you to the fundamentals of CIO advisory, introducing IT Service Management concepts and Demand process / PPM (Portfolio Management).
The class is on Friday 26th March @3PM CET.
You can join us using your unipd account on zoom at the following meeting ID:
https://unipd.zoom.us/j/86091484219
In case you need any further information, please contact me at marco.paiola@unipd.it
Looking forward to seeing you, Mp